-
Warranty Policy
SCCAIR promises a free overall warranty for 1 year. However, the free warranty shall not apply in the following circumstances:
① Artificial damages to SCCAIR shock absorber or damages caused by an external force;
② SCCAIR shock absorbers circulated in the second-hand market.
SCCAIR will find the cause of the malfunction after receiving the part sent back for repair. If the malfunction was caused by improper installation or use, we will assess the repair cost and contact the customer before repairing or replacing parts.
-
RepairPlease contact our official after-sales service department or local agents before sending the product back for testing.
-
Legal disclaimer
SCCAIR products must be installed by professional stores recommended by us.
SCCAIR shall not bear any liabilities for the risks and damages to be borne by the customer.
For parts that are not SCCAIR products, please follow the instructions on the installation and operation of the manufacturer. SCCAIR shall not bear any liability for the systems, products or components provided by other manufacturers to be used together with SCCAIR.